Return & Exchange Policy
Return & Exchange Policy
At Satrangi House, we want you to love every purchase. If you're not completely satisfied, we're here to help.
Return Policy
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in their original packaging with all tags intact.
- Sale items and customised products are not eligible for return.
Exchange Policy
- Exchanges are accepted within 10 days of delivery.
- You can exchange for a different size or colour, subject to availability.
- Items must be in original condition with tags attached.
Refunds
- Refunds are processed within 5-7 business days after we receive and inspect the returned item.
- Refunds will be credited to your original payment method or as store credit.
Non-Returnable Items
- Customised or personalised orders
- Items marked as final sale
- Innerwear and accessories for hygiene reasons
To initiate a return or exchange, please visit our Initiate Return & Exchange page.