Return & Exchange Policy

Return & Exchange Policy

At Satrangi House, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Return Policy

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with all tags intact.
  • Sale items and customised products are not eligible for return.

Exchange Policy

  • Exchanges are accepted within 10 days of delivery.
  • You can exchange for a different size or colour, subject to availability.
  • Items must be in original condition with tags attached.

Refunds

  • Refunds are processed within 5-7 business days after we receive and inspect the returned item.
  • Refunds will be credited to your original payment method or as store credit.

Non-Returnable Items

  • Customised or personalised orders
  • Items marked as final sale
  • Innerwear and accessories for hygiene reasons

To initiate a return or exchange, please visit our Initiate Return & Exchange page.